ShopClues — did not receive car mp3 transmitter its being 3 months waited for it

Dear Praveen,


We deeply regret the inconvenience caused to you. We are coordinating with the respective courier partner to arrange the POD (Proof of Delivery) of the order. Once the same is received, we will get back to you with the plausible resolution.


Regards,
ShopClues Support

ok but i waited for 3 months so please check it soon and get back to me.


thanks and regards
praveen prabhu
[protected]
[protected]

I called customer care on 29/10/2013. They told they have registered my complaint in some urgent action i think. They also told they ll take immediate action in 2 days but today is the end of 3rd day. Till now I did not get any response. Please respond properly. With the confidence on you only customers are doing online shopping in your website. If any issue occurs please help us.Kindly do the needful.


Thanks and regards,
Praveen Prabhu
[protected]
[protected]

Again I talked to customer care today 07/11/2013. Shopclues RESPONSE IS VERY VERY POOR. NO PROPER REPLY IN MAIL TOO.My order number is 5497685. On july 30th 2013 I ordered it and waiting till now. Im registering complaints in website also no response in mail too. I paid 400 rupees for car mp3 fm transmitter and waiting for 3 months. I told it might be courier problem. But in customer care they are checking POD (Proof Of Delivery) for the past 10 days. I don't know what they are checking for 10 days. But as a customer Im not at all getting proper response in mail and from customer care executive. I need any of your higher official number to talk. I need my money or the product which i ordered. I need clear answer. Please reply me. I have bought many products in shopclues. But now from shopclues no person to help me to get my product or refund. Please dont lose customers. Take proper action and do the needful. PLEASE HELP ME TO GET MY CAR MP3 FM TRANSMITTER. PLEASE REPLY OR HELP TO GET MY PRODUCT. PLEASE CHECK IT AND LET ME KNOW. PLEASE REPLY REPLY REPLY REPLY. PLEASE PLEASE.

Thanks and regards.
Praveen Prabhu
[protected]
[protected]

Hi,
Im Praveen Prabhu I have ordered a car mp3 fm transmitter on july 30th 2013. Your status is showing that its delivered but I did not receive it yet. Im waiting more than 3 months and posting complaints and talking to customer service. No proper response from shopclues team. Im calling customer service frequently but no response from shopclues team. Im also registering complaints in website but still no response from shopclues team. I need shopclues higher official number to talk. Please take proper action to get my product soon. Else I won't do online shopping anymore in shopclues and I ll tell my friends and family members not to do online shopping from shopclues. This shopclues not at all helping customers only getting money from customers and cheating customers. Very very poor service but had put as India's leading market place. I dont know what they have achieved in getting only money from customers and not delivering the product and putting themselves as India's leading market place. First help customers and publish yourselves great. My customer service complaint number is 538078 on 09/11/13. And posted complaint in website and its request numbers are 552743 and 552853 on 14/11/13 and 541176. Please help customers and please respond properly in mail and reply in this too. PLEASE REPLY. I THINK THIS INDIAN CONSUMER COMPLAINTS WILL HELP ME. LETS SEE. I SHOULD KNOW WHATS MY STATUS THAT YOU ARE WORKING CURRENTLY. PLEASE REPLY.

quantity wrong

i have purchased Zadine Medium Pink Polyster Umbrella 3 Fold _Umb_37 (QTY:2) order no 15412985. but i got only one umbrella. after that complained, i didnt get proper reply from concerned authority..

ORDER NOT DELIVERY

MU SHOPCLUES ORDER NO 26277799, ECOM TRACKING NO.[protected] WHAT HAPPENED MY ORDER