ShopClues — Eveready 14 inch RF03 Rechargeable Table Fan - White - Defective - order #53376029

Address:

Chennai, Tamil Nadu

I've bought Eveready 14 inch RF03 Rechargeable Table Fan - White from Shopcluses before a month ago. It was not reacharging, batter was totally waste. They have picked up the fan from me as i have complained. Every time I need to spend 30 to 40 Rs to talk to their customer team. They dont response if we email, the rep said we must call them to get update. I've paid before a month not used the product. Whenever I call them they say one business day or 24 hours to resolve the issue. and I will be getting email. It has been 5 days no update I have got, I feel the money has gone, I want to go to consumer court as they are cheating. What was my mistake?. You advertise and sell defective products that I need to spend money for calling you everytime. You are least bothered about the customers. I think it can to do the press and media to create awareness of the online shopping not only for shopclues for all the online traders. What is the compensation that you are going to provide fake promising Shopluse? DONT JUSTIFY THAT AS PER YOUR COMPANY POLICY THIS AND THAT. YOU ARE CHEAT