[Resolved] ShopClues — Fake lotto watch delivered without warranty card | |
I ordered a lotto watch with order no. 11745469 on shopclues.com. The Lotto watch they sent is not a real one I think. There is engraved Lotto logo neither on the belt nor on the lock. The product is under 6 months manufacturer's warranty. But there is no warranty card with the watch. On the backside of watch it is stated as model no. 'LTB-201' & on the invoice as 'white dial watch' but in the back of the box written model 'LTB-101' & 'Classic(BLACK)! So this must be a fake watch. When I contacted their customer care through email. They gave answer after around 2-3 days. There they instructed me to search a lotto outlet to ensure whether the delivered product is fake or original, they would provide me the same in written. Once I receive that, I could take scan copy of this and email shopclues. So needful can be done. But my point is that there is no lotto outlet here. I attached the picture of the real watch along with the images of the product I got from shopclues. They are also neglecting the point of not giving the WARRARTY CARD. They just try to harass their customer & use their money. Kindly take action against those type of business companies. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved ShopClues.com customer support has been notified about the posted complaint. | |
5 Comments | |
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Real lotto
lost in transit
Order no 42481043 is showing lost in transit.please arrange refund26%
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