[Resolved] ShopClues — lucky draw 1lakh | |
We got a register post saying anniversary lucky draw price of 1lak shopclues, and given one scratch card when we scratched that shows 10 lak won, given helpline number to send sms account details and sctach card details to send and call [protected]. We called and send the details to them they called us on 9th october saying that to pay service charge for 11lak, 5, 500rs and send account scan copy to whatsup number.. We send the amount again they are calling us to send gst amount for 11lak as 15k and keep on calling us we told we can't pay told them to refund the amount. They told we won't refund. Please check this number [protected] Whatsup number: [protected] Please check below attachments and take the action and refund the amount. Was this information helpful? | |
Dec 1, 2019 Complaint marked as Resolved ShopClues.com customer support has been notified about the posted complaint. Verified Support Oct 31, 2019 ShopClues.com Customer Care's response Dear Bindu, Greetings from ShopClues.com Our sincere apologies for the trouble you were put through. Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected. Your patience in this unfortunate matter will be highly appreciated. Best Regards, Team ShopClues | |
 2 Comments | |
Comments
Dear Sir/Mam
We login and item in our cart but cash on delivery option not showing or working
Please resolve the problem
We login and item in our cart but cash on delivery option not showing or working
Please resolve the problem
ShopClues.com Customer Care's response, Oct 31, 2019
Verified Support
Dear Asish,
Greetings from ShopClues.com
We would like to begin by apologizing for the inconvenience this may have caused you.
Kindly share your area pin-code with us so that we can check and help you in a better manner.
Best Regards,
Team ShopClues
Greetings from ShopClues.com
We would like to begin by apologizing for the inconvenience this may have caused you.
Kindly share your area pin-code with us so that we can check and help you in a better manner.
Best Regards,
Team ShopClues
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Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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Kindly check with this.
Greetings from ShopClues.com
Our sincere apologies for the trouble you were put through.
Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.
Your patience in this unfortunate matter will be highly appreciated.
Best Regards,
Team ShopClues