[Resolved] ShopClues — Not received refund yet | |
Sir I had oredered a book from ShopClues but I had cancelled it as soon as I came to know that It was an ebook I had already paid the amount of book as there was no cash on delivery available after waiting for 2 days for refund to arrive I haven't received refund yet ShopClues is saying that refund is given in you bank account but I haven't received the refund yet They are having no proper system to talk with customers care executive Was this information helpful? | |
Aug 9, 2021 Complaint marked as Resolved ShopClues.com customer support has been notified about the posted complaint. Verified Support Dec 31, 2020 ShopClues.com Customer Care's response Dear Ankit, Greetings from ShopClues.com We would like to begin by apologizing for the inconvenience this may have caused you. Please share your order details to enable us to check and resolve this at the earliest. Best Regards, Team ShopClues Verified Support Jan 02, 2021 ShopClues.com Customer Care's response Dear Ankit, Greetings from ShopClues.com Our sincere apologies for the delay that happened in resolving your concern. We would like to inform you that the refund has been processed in the same account through which you have made the payment. Please find the details below : Refund Mode - UPI Refund Amount - 290.00 Refund Processed Date[protected] Expected Date of Refund to show in your Account[protected] Refund Reference number - 176a852b9897075T90b982c8 We request you to wait till the given time frame that is 7th Jan'2021 for refund to be reflected in your bank account. Requesting your patience here. Best Regards, Team ShopClues | |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
26%
Complaints
6999
Pending
47
Resolved
1672
+91 12 4441 4888 (Customer Support)
+91 12 4466 9777 (Merchant Support)
Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
View all ShopClues.com contact information
Greetings from ShopClues.com
We would like to begin by apologizing for the inconvenience this may have caused you.
Please share your order details to enable us to check and resolve this at the earliest.
Best Regards,
Team ShopClues