ShopClues — not refund my money still

Address:Gurgaon, Haryana

ionedear sir I placed my order online by shopclues for no of two quantity shoes when shopclues courier boy came to me. I checked box than I seen into the box only no of one quantity shoes was there. I returned that parcel to same courier boy and same time. i written on the paper parcel refunded against of receiving sign and i am attaching of that file below.because i took photo of that paper where i written parcel refunded.i talked to shopclues customer care after 30 minute of this case they given me complaint no. 1686943. Afer one day i got a mail with a link click this and write your complaint within 24 hour.i clicked that link and followed all rules when i was sumbitting request than i one thing was coming that select the option for return your product. When i choosed option pick up by shopclues courier boy.but i was in shocked when pick up boy came to me. I refused to him i dont have product.i did not receive that i returned on same boy and same time. I got call from shopclues that you received your product.i said give me proof where i did receive sign they cut the call. Because they don't have any proof. But I am having proof that I did not receive. So please sir get refund my money and please stop this kind of compneis . You can see also about this company many complaints are there . Relate of this case and many case also rgards Rahul Kumar [protected]
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Jan 16, 2015
Updated by kumar0701
43dear sir
. I did not receive product and I returned same time same courier boy.but they are not returning my money.I returned product due to wrong quantity.but i took a photo of that paper where mentioned parcel refunded against of my sign. I am attaching that copy.but they dont have any proof that i received.because i did not receive. When I said give me proof they cut the call.so please get returned my money please.


order no.30116451
complaint no.1686943


regds
Rahul Kumar
[protected]

Complaint comments 

Comments

dear sir
. shopclues person are not taking any action for returning my money.they made a call once after my complaint and sais we don't have any refund policy. So please sir get done it by them.


rahul kumar


[protected]

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