[Resolved] ShopClues — return request rejected | |||
I ordered a Bedsheet on 16 May 2019 and it get delivered on 20 May 2019. After opening it, i didn't like quality and designs are also quite different. Fabric is of poor quality.so I raised refund for this order but they rejected my return request without any reason. Plz help. I called them many times but they did not respond. Order id[protected] Was this information helpful? | |||
Jun 22, 2019 Complaint marked as Resolved ShopClues.com customer support has been notified about the posted complaint. Verified Support May 22, 2019 ShopClues.com Customer Care's response Dear Aditya, Greetings from ShopClues.com We would like to begin by apologizing for the inconvenience this may have caused you. We have investigated the matter with our courier partner as well as with our merchant and found that the same and complete product has been delivered to you in seal packed condition after proper quality check. Therefore, we may not be able to process your request further. If you have any further concern or queries, please feel free to contact our customer support team and we will be happy to assist you further. Best Regards, Team ShopClues | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
26%
Complaints
6999
Pending
47
Resolved
1672
+91 12 4441 4888 (Customer Support)
+91 12 4466 9777 (Merchant Support)
Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
View all ShopClues.com contact information
on second may I have ordered for a pack of 2 poloshirts with shopclues.
with size XL WITH COLLAR.But to day I received only one t shirt under size-L with round neck.
so please take necessary steps to execute the order properly so as to reach me before 18th may and after 20 th I may not be available
Greetings from ShopClues.com
We would like to begin by apologizing for the inconvenience this may have caused you.
Please share your order details to enable us to check and resolve this at the earliest.
Best Regards,
Team ShopClues