ShopClues — Wrong product delivery without the bill

Address:	Thane, Maharashtra, 401105
Website:	www.shopclues.com

Dear Ms. Tewani, Greetings from Axis Mutual Fund. With reference to your email, we would like to inform you that the difference between the NAV under the regular scheme and direct scheme is because of the expense ratio and the difference between inception of the scheme. For any further assistance, please feel free to write back to us. Regards, Ankit Agarwal Investor Services Officer Axis Mutual Fund Easy Call :[protected] /[protected] With reference to your email and as per our telephonic, we believe that we have addressed your queries satisfactorily. Further, we have raised the complaint that you are unable view the investment details in CAS statement for the scheme Axis Long Term Equity Fund – Growth. For any further assistance, please feel free to write back to us. Regards, Ankit Agarwal Investor Services Officer Axis Mutual Fund Easy Call :[protected] /[protected] Shopclues order id 80336946 is, my mobile number is [protected] i have order 3 led bulbs of 3 watts led as per the product description captioned lined. but in the delivery i have received only 1 led bulb and even that without the bill. When the complain is given on the customer care, I required the bill they said if you have any problem in future you can contact to us but without the bill the product is been selling the shopclues illegally. And even I have complain that I was taken the product by checking the 3 led bulb of 3watts each, but as per the customer care executive it is only bulb, which is incorrect. While placing the order I have taken the screen shot of the payment confirmation page which I have attached herewith the highlighted box of the product image which is misleading to the consumer. If the complain is not been resolved here, I will make sure that the shopclues will be charge a penalty for not issuing a bill as per the MRP Act, and mis guiding the consumer.