[Resolved] ShopClues.com — fraud lucky draw letters and calls | |
I've only ordered one thing from shopclues (In june 2019) in my entire life and that was my mistake! They don't keep customer's private details confidential. Or they have an issue with their delivery and shipment third party company, or what i don't know. All i know is i received phone calls and sms texts in june and i made it pretty clear i don't want any lucky draw prizes (I'd read about the fraud online). But now, in august, i'm recieving letter delivered to my doorstep stating the same all over again. I contacted shopclues in june and they said this wouldn't happen. You cannot take customer confidentiality seriously and let the third party people keep troubling them constantly. I request you to remove my name from your database completely. I will never shop from this platform ever again.
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Oct 17, 2019 Complaint marked as Resolved ShopClues.com customer support has been notified about the posted complaint. Verified Support Sep 16, 2019 ShopClues.com Customer Care's response Dear Customer, Greetings from ShopClues.com Our sincere apologies for the trouble you were put through. Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected. Your patience in this unfortunate matter will be highly appreciated. Best Regards, Team ShopClues | |
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Comments
Is anybody else here to advise me? what should I do?
ShopClues.com Customer Care's response, Sep 16, 2019
Verified Support
Dear Rohit,
Greetings from ShopClues.com
We would like to begin by apologizing for the inconvenience this may have caused you.
Kindly elaborate what went wrong here and share your order details so that we can sort this out immediately.
Best Regards,
Team ShopClues
Greetings from ShopClues.com
We would like to begin by apologizing for the inconvenience this may have caused you.
Kindly elaborate what went wrong here and share your order details so that we can sort this out immediately.
Best Regards,
Team ShopClues
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Greetings from ShopClues.com
We would like to begin by apologizing for the inconvenience this may have caused you.
Please share your order details to enable us to check and resolve this at the earliest.
Best Regards,
Team ShopClues