[Resolved] Shopclues.com — My return request was declined [for shopclues order 72789508]

11 Reviews
Vinukonda, Andhra Pradesh, Andhra Pradesh, India
 Giri Gold Works
Dear sir,
i buy adcom a50 black mobile from shopclues.Com on[protected]..
Delivered on[protected]..But sir that mobile is not working..
Then i complaint shopclues refund my money..
My complaint id 4946391..
Today they sms----- your return request declined.
I am in buyyer protection..But they talking irresponcible..

Pleas kindly help to solve ..

Thank you
Complaint marked as Resolved Nov 29, 2015
my problem resolved by you and god grace.

my problem resolved by you and god grace.

thank s..
Complaint comments  10 Comments     Updated: Share0Tweet0


Dear sir,
no reply till yet.
dear sir,
i enquired in our city mobile showrooms for
adcoma-50 mobile problem,
they are all said touch screen was failed,
and spare parts not available,
no service center in our ap region,

now what i do ?

you change buyyer protection to seller protection ?
Replace my mobile adcom a-50.I will send parcel as your guidennce.
Replace my mobile adcom a-50.I will send parcel as your guidennce.
dear sir,
no use to complaint on this website,

they are again declined my return req
[ i got reply ]

Shopclues Support, Nov 14, 1:36 PM:
Dear Giri,

Greetings from ShopClues.com.

This is with reference to your query regarding order no. 72789508.

We apologize for the inconvenience caused to you. We are again forwarding your concern to the merchant and once we will receive an update, we will inform you.

It usually takes 3-4 business days, however, due to non–availability of merchant it might take 1-2 days longer.

For further assistance, kindly refer to www.shopclues.com/help.

Best Regards,
Customer Support Team
retuurn request aprooved and completed waiting for refund.

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    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
    Shopclues.com - My return request was declined [for shopclues order 72789508]