ShopClues.com — Non delivery of goods after making online payment

Address:	500087
Website:	shopclues.com

Dear sir,
1. I had made a purchase of game cd's for which i made an online payment on 02/05/2017 for rs 618/-
2. The product was not delivered and a sms was sent to me on 11/05/2017 confirming delivery to my address, for which i immediately complained to the support staff, they responded to me after calling them a good number of times saying that they will provide me the proof of delivery by 22/05/17, which has not been done so far.
3. After repeated reminders the company has not responded at all, they are again and again sending messages that the product has been delivered.

You are requested to suitable action please

Regards
Niranjan