ShopClues.com — product not working and replacement or refund rejected

Address:

Raigad, Maharashtra, 410206

I ordered a gizmo solar charging power bank it is not charging with an adapter or in sunlight it is a damaged piece i placed a replacement request on the day it arrived at my home but it was rejected withour any brief reason so kindly either return our money or replace that power bank with a new one or the matter will be taken to consumer court if you have read this complaint e mail me the response