[Resolved]  ShopClues.com — refund my money as early as possible

My order id:[protected]
Complain ticket no:- 7819167

I am order casual shoes product on 2nd january. But after 7 days my order not ship. So more time of waiting i m cancel my order. And after six times i am writing complain to your site. Please give my refund as early as possible... Now i m not interested your app. I m attached my waiting time and complain to your site screenshot. You please note down my timing to complain you. After long time wait i am cancel my order.
Thanking you
+1 photos
Was this information helpful?
No (0)
Yes (0)
Feb 12, 2019
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
Jan 12, 2019
ShopClues.com Customer Care's response
Dear Jaydip,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

We've checked the details and found that your order has been canceled as the merchant was unable to fulfill your order.

The refund against this order has been processed on 9th Jan, 2019 into the same mode of payment through which you've paid for it. Please wait till 19th Jan, 2019 for the refund to reflect in your account. Moreover, the RRN number for your reference is 1680d[protected]T90b982c8.

Your patience in this matter is highly appreciated.

Best Regards,
Team ShopClues
Complaint comments 

Comments

Dear Sir
Wrong mobile phone handset deliver your executive to me on 07.01.2019.
So ease I humble request to you please change my handset and send correct handset to me .

Thank you.
Harish kumar
[protected]
Jat 3107's reply, Jan 7, 2019
Sub. Change of Mobile handset deliver to me.
Sir I harish Kumar, today i.e. 07.01.2019, your executive deliver wrong handset (mobile phone) to me.
So please change my handset according my booking .

Thank you.
Dear sir reply this ia true are falls winning ammount 120000/- please conform this is true are falls dear sir is asking amount what happened but it's falls we have complent to you company we need to anser with your company... ... ... ... .. . ...
When i got the delivery and i opened it it was broken and wasn't working .whole parts were broken.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ShopClues.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    6999
    Pending
    47
    Resolved
    1672
    ShopClues.com Phone
    +91 12 4441 4888 (Customer Support)
    +91 12 4466 9777 (Merchant Support)
    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
    View all ShopClues.com contact information