[Resolved]  ShopClues.com — refund not initiated

Address:New Delhi, Delhi, 451001
Website:shopclues

My order id is[protected] I buy shopclues online ivoomi 1 plus mobile dear sir but when I use front camera not work battery 15 minute's empty screen scratches heat and Sandor auto turn mobile I think this mobile is used and refused but I pay full new phone payment many request I creat about mobile return refund many days after approved my RETURN request but company say not give you REFUND repaired after give me this is cheating sir why I accept new mobile repaired .and ivoomi service center my district khargone not available but company say manufacturer warranty not REFUND only repaired but very far distance 200 k.m far service center plz help me refund me this cheating company's sir
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Aug 21, 2017
Complaint marked as Resolved 
Company consumer care assistant say mobile repaired give u 3 September but sir not give me refund I don't want repaired Mobile
ShopClues.com customer support has been notified about the posted complaint.
Aug 14, 2017
Updated by Niraj King
Dear sir pls refund me not repaired or replacements damage mobile pls help me

Aug 16, 2017
Updated by Niraj King
Not feed back
Aug 16, 2017
Updated by Niraj King
this line --
Dear Ganesh,

Greetings from ShopClues.com

This is with reference to your Order ID[protected] for iVooMi Me1+ (5" HD IPS, 2GB, 16GB, 4G VoLTE, 3000mAh, Fast Charge 2.0).

We have received an update from our courier partner that your product has been picked up. Please be apprised, refund/replacement will be initiated once the product is received back.

We will share an update with you by 21st August, 2017.

For further assistance, kindly refer to www.shopclues.com/help

Complaint comments 

Comments

I have ordered a casual shoe on 9th August.. Order id[protected]..The current status of the order shows delivered..But I didn't receive it..I also paid for it thorough debit card

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