Shopclues.com — refund not reflecting expected date crossed

 
1 Review
India
 Nikhil Singh 7725 on Aug 15, 2019
Hey recently i raised a refund request in shopclues and they have processed the refund toh my debit card...
The expected date was 12 august but till now the refund is not credited...

I tried contacting them but they didn't reply...
This is they second time i facing this problem...

They have the wrost customer support.
My refund reference no. Is[protected]

Solve this problem as soon as possible

Complaint Status


[Aug 15, 2019] ShopClues.com customer support has been notified about the posted complaint.
Verified Support
ShopClues.com Customer Care's response, Aug 19, 2019
Dear Nikhil,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused you.

Please share your order details to enable us to check and resolve this at the earliest.

Best Regards,
Team ShopClues
Updated by Nikhil Singh 7725, Aug 19, 2019
Order id[protected]
Verified Support
ShopClues.com Customer Care's response, Aug 21, 2019
Dear Nikhil,

Greetings from ShopClues.com

We're unable to access the order ID shared by you.

Kindly share the respective order ID or your registered Email ID/contact number to enable us to check and resolve this at the earliest.

Best Regards,
Team ShopClues
Complaint comments  Add a Comment     Updated: Share0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    13%
    Complaints
    5188
    Pending
    445
    Resolved
    518
    phone
    +91 12 4441 4888 (Customer Support)
    +91 12 4466 9777 (Merchant Support)
    location
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
    Shopclues.com - refund not reflecting expected date crossed