[Resolved] Shopclues.com — return rejected unfaithfully.

 
3 Reviews
India
 RTR RTR on Jan 11, 2019
I placed a order in shopcules.com with order id[protected] amount is paid by me is 269 inr. After receiving the order i found that i received less quantity compared to the picture showing in order page after that i make a return request because replacement isn't available if replacement is available i clicked on replacement. So i checked my request on next and found that returne request is rejected with out any information. I make a return request in time the page wrong quantity report within 48 hours. I emailed them but they cant accepting that this is there mistake. I already shared images with them but no solutions provided by them.

Complaint marked as Resolved Feb 12, 2019

Complaint Status


[Jan 11, 2019] ShopClues.com customer support has been notified about the posted complaint.
Verified Support
ShopClues.com Customer Care's response, Jan 12, 2019
Dear Customer,

Greetings from ShopClues.com

Our sincere apologies for the caused to you.

We have shared the information with our Support Team and they shall be connecting with you within next 24 hours for further proceedings.

Requesting your patience here.

Best Regards,
Team ShopClues
Updated by RTR RTR, Jan 19, 2019
Complaint is not resolved till yet they not taking return and nor provided replacement... request to buyers don't ship with them
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

I got a cover that contain a latter, some kind of certificate and a scratch card .
Please provide complete information about that thing.
I will send you photo of them .
If you are unknown about that thing I don't blame you for that but I am complane on them.and the sender of the cover.
Hi today i just recieved a post petter with 1 lakh coupen in it specifying that i just won 1 lakh rupees from shop clues on the occasion of the anniversry celebration

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    Shopclues.com - return rejected unfaithfully.