ShopClues.com — Return/Refund

joshef

from Guwahati, Assam

Address:

Clues Network Pvt. Ltd. Building No. 112, Sector – 44, Gurgaon, 122 001, Haryana, India

Dear sir/madam

I booked mobile phone with music player in your website. Mobile received but bad mobile (Defective) and not received music player.

Please collect your product and refund.
Order id[protected]I already send my all details many times)
Therefore, i would request you once again to provide. Please refund my money.
I shall have to take proper action against you including a case filing
Before honorable consumer court. Hope, you will not allow me to take
Such unwanted course of action.

With regards
Joshef bhowmik

+1 photos

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ShopClues.com customer support has been notified about the posted complaint.

May 31, 2020

Updated by joshef I already send many times but no reply. Please collect your product and refund my money

Jun 01, 2020

Updated by joshef reply above this line --
Dear Joshef,

Greetings from ShopClues.com

This is with reference to your Order ID[protected] for IKall K1 (Dual Sim, 1 GB, 8 GB) + Neckband Music Player, regarding the return of your package.

To proceed further, we request you to fulfill the requirements as mentioned below and send it to us within 48 hours so that we can expedite the process.

1. Image of outer box with shipping label pasted and clearly visible.
2. Image of inner packaging and box.
3. Image of product clearly

4. Confirm whether you have received the product in torn condition or intact condition

Please note that your request will be forwarded further, once all of the above mentioned requirements are fulfilled.

For further assistance, kindly refer to www.shopclues.com/help

Best Regards,
Customer Support Team
ShopClues.com

Then I send all details many times but no reply