[Resolved]  ShopClues.com — shipping problem

Address:Medak, Andhra Pradesh, 502291
Website:I want delivery in before 23rd

Fwd: Request to you

john jocky
to me
0 minutes agoDetails

[protected] Forwarded message[protected]
From: john jocky
Date: 22:27, Wed, 19 Dec 2018
Subject: Request to you
To:,

Hi sir I'm john I hv order the musiacal instrument on 14 Dec I hv paid already
The amount 13000

But product is not delivered
Why I'm choose this product 23 Dec we celebrate in my church semi Christmas
I want subsubmit the product my church

But no one solve my pblm pls help ur customer care too bad not respond in call
Kindly i request to you Shopclues pls provide me before 23rd Dec this product we very need full and great full pls provide me sir
I'll give shipping charges also dnt do late send me the product before 23rd
I'll give extra money

We celebrated in semi Christmas
My order id is[protected]
Pls do help me
I hope u
Understand my problem
Pls delivery to me before 23 Rd December dnt do late ill pay shipping charges
Send for me other any opinions
Pls help pls I request to you
Tq god bless u
Respond me I'm waiting for you r call
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Jan 30, 2019
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
Dec 21, 2018
ShopClues.com Customer Care's response
Dear John,

Greetings from ShopClues.com

Our sincere apologies for the delay that happened in resolving your concern.

Your order has been canceled on 20th Dec'18 as we received a request from you. The refund of INR 13000 got processed on 20th Dec'18 against your order and should reflect in your account by 01st Jan'19. Please wait till then.

Requesting your patience here.

Best Regards,
Team ShopClues.
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