[Resolved] ShopClues.com — sns blue double bed polar fleece ac blanket

Jayanthi Pawar

from Bengaluru, Karnataka

Address:	560078
Website:	shopclues.com

Hi,

This is jayanthi pawar here. I had placed an order for 5 double sheet ac blankets (Product - sns blue double bed polar fleece ac blanket). Order number[protected] through shopclues in the month of september 2018.

I got a message from shopclues that - the cash on delivery for shopclues order[protected] for sns blue double bed polar fleece ac blanket is confirmed. Your order will be delivered by wed 26 sep. Amount payable at the time of delivery is rs 1004.00.

I got the order delivered on sep 26th 2018 by paying the whole amount of rs 1004.00 but unfortunately, there was only 1 blanket in the parcel, wherein i had ordered and paid for 5 blankets.

I have been in touch with the person responsible for this and he has been promising me to send 4 more blankets at the earliest. I have the call conversations recorded. Till date i haven't received the remaining 4 blankets.

Could you kindly help me with the refund of the whole amount

Regards,
Jayanthi pawar
[protected]

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Nov 23, 2018

Complaint marked as Resolved

ShopClues.com customer support has been notified about the posted complaint.

Oct 20, 2018

Updated by Jayanthi Pawar Hi,

This is Jayanthi Pawar here. I had placed an order for 5 double sheet AC blankets (Product - Sns Blue Double Bed Polar Fleece AC Blanket). Order number[protected] through Shopclues in the month of September 2018.

I got a message from Shopclues that - The cash on delivery for Shopclues Order[protected] for Sns Blue Double Bed Polar Fleece AC Blanket is confirmed. Your order will be delivered by Wed 26 Sep. Amount payable at the time of delivery is Rs 1004.00.

I got the order delivered on Sep 26th 2018 by paying the whole amount of Rs 1004.00 but unfortunately, there was only 1 blanket in the parcel, wherein I had ordered and paid for 5 blankets.

I have been in touch with the person responsible for this and he has been promising me to send 4 more blankets at the earliest. I have the call conversations recorded. Till date I haven't received the remaining 4 blankets.

Could you kindly help me with the refund of the whole amount

Regards,
Jayanthi Pawar
[protected]

Verified Support

Oct 23, 2018

ShopClues.com Customer Care's response Dear Customer,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused to you.

As per our records, the order was delivered to you on 22nd Sept 2018 and there is no communication from your side regarding the missing quantity. Regrettably, we will not be able to assist you due to the time gap.

Refer to the link mentioned below to know about our return policy:
https://www.shopclues.com/help.html

Best Regards,
Team ShopClues.