Shopeclues.com — Not refunding my money after they unable to fulfill the order

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	Shopeclues.com

Dear sir,
I have ordered amway nutrlite milk thestle from shopeclues.com befor 10 day before
V company is unable to dispatch the order after almost 15 day gone
Now if i calling to customers care than they are saying that your mony will be return after 45 days
My complaint is that if company was unable to full fill the order so why they are not refunding the mony to the customer on same days if customer already paid
Kindly take the very serious action on shopeclues.com as they are doing cheat to customers

Thanks & regards
Chandravir singh
A-442 sec 46 noida