Shopeyard.com — my order is not yet received

Address:

1-93 Vilaskhanpalem ,bhandevupuram post, Visakhapatnam, Andhra Pradesh, 535250

I order 2books in shopeyard on 15/10/19. Estimated delivery is 24/10/19. But due date is already gone, yet i didn't received my order. Order details:your order#[protected] on https://www.shopeyard.com for inr 744.00 was successful. Cca ref no:[protected]. And you are not responding to the customer complaints. I was tried to contact your, in many times and many ways. But you are irresponsible. I think this is fake, because i saw some complaints, these are same issue what happened.