Shopeyard.com — ordered book 15 days back in shopeyard online portal. what should i do?. no response from shopeyard.

Address:

Shopeyard Online Education Store Carbyne Web Services Pvt. Ltd. 1-7-139/35, Musheerabad, Hyderabad Telanagna , India, Hyderabad, Andhra Pradesh

Date of incident: 04th feb 2020.
Description:
Ordered "grama sachivalayalu general studies & mental ability (Part a) (Telugu medium) yes & yes publications 2020 book: ₹239.00
Amount taken ; 15 days back in shopeyard online portal. No response from shopeyard. What should i do? More than 15 days they were not mentioned shipment details or refund. Its very pathetic response towards customers.
Supporting documents:
Copy of invoice, email correspondence attached for your reference.

Desirable resolution:"send book or refund it.