[Resolved] Shopmantra — Fraud - debited 9000 rs from my credit card
V
VijayM2810
Address:
Chennai, Tamil Nadu, 600119
Website:
www.shopmantra.in
Sir, i am sasikumar want to bring it to your kind notice that on 13/02/2016 i received a call from the cell no : [protected] confirming that i am calling on behalf of sbi credit card division. You are using our credit card and having maintained a good track record of your credit card and having earned more than 10000 reward points in your account, on the basis of which our company has decided to issue one more card absolutely free of cost known as world discount card kindly confirm the particulars printed on your existing credit card because on new card the data must be same as printed on your existing credit card.In this way he obtained all particulars from me on phone. When i tried to refuse him by saying that why i should tell you my confidential details he further stated that for matching your particulars i am sending you a six digit number on your phone. He send this six digit number on my phone and ask me to confirm the same. He further confirmed that no charges will be debited to your credit card account or no reward points will be redeemed against this transaction. Immediately i got a message on my phone that transaction of rs.9, 000.00 made on sbi credit card xx6564 at shopmantraa_epaykerela on 13 feb 2016. When i object about he said it will be reversed to your account after 72 hours automaticaly. Kindly help me sir in stop the payment.
Was this information helpful?
No (0)
Yes (0)
Jun 21, 2016
Complaint marked as Resolved
ShopMantra.in customer support has been notified about the posted complaint.
Verified Support
May 20, 2016
ShopMantra.in Customer Care's response Hi SASIKUMAR
We are just tell you that ShopMantra and ShopMantra epaykerala both are the different Companies.We not sell any products on own Site right now and we are using any gateway. But epaykerala is usuing Gateway Plase Check it out Company Detail on epaykerala website (https://www.epaykerala.com/index.php/common_link/contact_us/)
Thanks u
ShopMantra
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment