Shopolics — wrong fabric sent

Address:Jaipur, Rajasthan, 302019
Website:shopolics.com

I ordered a fabric from this company and received a different fabric. They took almost 2 weeks to deliver the same (Though their site says 5 to 7 business days for delivery).
I immediately informed them about the wrong fabric sent and had return couriered the same to their address.

The courier was delivered to themon 23rd october 2018.
I have been following them up for refund since then.. No one responds on mail or picks the call.
Please find attached pics of the order, received fabric, courier receipt andplease help me with the refund.
+3 photos
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Nov 02, 2018
Updated by Uma Sree
On November 1st 2018 (yesterday),
They claimed to have refunded the money .
However I did not receive anything from them.. And they don't respond for the same again .
Please find attached pic of my bank statement .

Nov 05, 2018
Updated by Uma Sree
Please help with me with the refund from them ..
There is no response even after multiple mails and calls
Complaint comments 

Comments

Received wrong fabric...website is not responding..i want refund of money

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    Contact Information

    Jaipur
    Rajasthan
    India
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