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ShopOnn — Delay in dispatch

My order onr[protected] was placed on 20 june, 2020. It's been more than a week now and i have not received any response from them regarding the dispatch status. Would like to cancel and place refund of the same. There is no response from shoponn team yet.
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    C22, MIDC, Shiroli, Kolhapur, Maharashtra, India - 416122
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