ShopOnn — order id: mur[protected] only one parcel bag dispatched out of 2 nos.

Address:

Thane, Maharashtra

I placed 2 orders on 30/06/2020 of 20 packs of bristol cigarettes and 2 packs of benson & hedges cigarettes. One packed parcel delivered to me on 06/07/2020. When i opened it i saw that there was only 20 packets of bristol cigarettes and 2 packets of b&h was missing so i thought it can deliver afterwords. But after some days when i send mail to shoponn id [protected]@shoponn.in nobody replied on that.
So i called there customer care number which is [protected] on 13/07/2020. A lady told me that due to shortage we were unable to dispatch it but we will dispatch it by today only and will send you dispatch details.
I called again them on 15/07/2020 to ask about dispatch details she told that it is not possible now for us to dispatch your product neither we are going to refund you.