[Resolved] Shoppingnsaving.com — Unable to Buy Through Reward Points
M
mukeshkumar047
from Delhi, Delhi
Address:
New Delhi, Delhi
Hello,
i've order an laptop and my order no. is 347 and after that i got to know that it's a contest and the customer support executive didn't tell me that it's a contest and they miss guide me. after that they told me that if you didn't won the contest you would get your money into reward point and you can buy anything from our website using this reward point.
Since i got reward point after the result announced but still i can't use reward point so i called into the customer care no. after so many tried they didn't pick up the call so i droped mail and they told me into the mail that you can use reward point after 20th april.
on 21st April 2015 i tried to buy product but facing the same problem that there is no option to pay through reward point and i called there customer support service they didn't respond and put my call on hold for 25 minutes after getting frustrating i disconnect the call.
and now on 22nd april i tried once again and got the same response..
+1 photos
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Complaint marked as Resolved
For a time being my problem has been resolved,
ShoppingnSaving.com customer support has been notified about the posted complaint.
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Regards,
Santosh V. Honawad
(email me:[protected]@gmail.com)