Shopquikr.com — Refund not processed and they are not responding at all .

Nithun Damodaran

Address:

Ghaziabad, Uttar Pradesh

The worst customer experience . I have ordered a handset on Apr 6th 2015 on shopquikr.com and upon finding that product is not genuine i have asked them to cancel the order and initiate refund on april 9 2015 .they never responded . finally on april 14th they agreed and confirmed that they have initiated the refund and i will get the money back in 10 working days, now its been 16 days and they are not at all responding my query . they never pick up on their customer care no . only way is writing them through email . i have been trying to contact them every day, but no response at all order no # 4418

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Comments

hashim8325

I order i phone 6 on 23 may 2015 with Merchant Reference Number : 5062 EBS Payment ID : 37198786 Payment Mode : VISA Debit Card Amount : 15069.00 Customer Name : Mohd Rizwan Customer Email :[protected]@yahoo.co.in'

i cancell the same order and on 25 may i got mail from them for refund within 10 working days, now its around 45 days still waiting for refund;
. they never pick up on their customer care no . only way is writing them through email . i have been trying to contact them every day, but no response at all order..

plz help to refund