Shree Tirupati Courier Service — Goods given for air transit and its being sended by train

Address:	Mumbai City, Maharashtra, 400010
Website:	www.shreetirupaticourier.net

I had given my important and urgent parcel to be delivered via air from mumbai to kolkatta at shree tirupati courier service shop no 2 sarovar building, sunder galli, b.j.marg, byculla (w) mumbai -11, given parcel to Mr. ramesh gaikwad...firstly while giving parcel he said you have to pay for 3kg even though the parcel was not even 1kg, after a discussion he did took money for 1kg. being handed over on 6/10/15 it should be delivered on 7/10/15 as it was done by Air. But still till 9/10/15 it isnt delivered to the destination. when asked at kolkatta branch we got a rude reply from the staff and were told to contact mumbai branch, after contacting mumbai branch i discovered they have sended my important and urgent parcel via train even after asked for AIR delivery and paid money for the same. this is a pure cheating from such a big company without customer notice they changed the mode and dint even inform us.And the response and customer realtionship is worst than pathetic