Shriram Chits — Amount deducted for processing bid amount

Hi I am member of sriram chit and I was paying for 3 lakh chit policy. This month I took the bid and today I recieved the cheque for 2, 13, 642 ( Rupees two lakhs thirteen thousand six hundred and fourty two only). I came to know that they have deducted Rs. 2200 as verification charges. I was not informed about this charges while applying. When I enquired in branch about this amount they said it's company policy and its not our job to inform you. Your staff behaviour is very rude and they don't know how to speak with the customer. First of all You cannot deduct customer money for verification purposes. It is your response to do verification. In this case I wants my money Rs. 2200 back and necessary action against the rude behaviour of branch staffs. If am not getting proper response from your side I will make a complaint at banking ombudsman. Kindly look into this and resolve the issue as soon as possible.. Thank you