Shriram Chits — Unethical behaviour

Address:

15/16 Thangavelu Pillai Street, Old Washermenpet, Chennai - 600021

Hi,
This issue was happening to me for the past 3 years. one of your collection person collected the amount from me on March 2019 without any issuing any bill since I informed him that I got an legal notice he told me not to bother about that he will take care of that notice, but now your legal team was asking to pay the legal fees to the mylapore branch.
MY Concern is - Why I need to pay the fees for the collection person mistake, if he informed i might have been went directly to the legal office. and pay the amount.. Are you people fooling us we are giving our valuble money and need to pay extra too.