Shriram City — approval of hire purchase termination not done

I had purchase a 2 wheeler in oct 2018 in kakinada through the 2 wheeler loan option available with shriram city union finance and was paying an emi of rs. 3349 every month.

In the month of august 2020, i finished my loan with sriram city union finance for the final rs. 7900/- and had requested them to provide me with a no objection certificate.

They provided me with a noc for the hire purchase termination application that i filed with the local meeseva on 20-august-2020. The personnel at meeseva told me that the application for termination has to be approved by the loan providing company i. E. Shriram city union finance.

I went to the local office of shriram city union finance and requested them to kindly approve the hire purchase termination application that must have come to them.

They said that it'll be done in a couple of days. It is now more than 19 days since my application has been with shriram city union finance but still no approval of my application

Whenever, i try and call a mr. Vijay krishna (No: +[protected], he does not answer the call.

I wish that this complaint be registered against shriram city union finance. I am being extremely inconvenienced because of this organization's lack of professionalism and customer service.