Shriram City — Misbehave in branch

Sir i have paid the loan amount and in my Shriram finance application it was showing 353 rs pending then i contacted customer support for it on 8th of February she said i have checked all the details sir you don't have any due pending you can visit your branch which is in uttam nagar near pillar number 715 and apply for the NOC sir i live in greater Noida now that branch was 60-70km away from me but i visited there and on cash counter there was a guy named Raju Raman something who looks after noc process first he told me so many stories like mene khud apni bike ki noc 6 saal me li thi koi farak ni padta police vale kuch ni kehte...apko apni scooty sell krni h kya usi me kaam ati h bs NOC vrna kuch kaam ni me to chakkar ni katna chahta tha RTO ke islie 6 saal me nikal wai then i said i want my noc i don't care what you did what you do then his behaviour was changed he became rude to as soon as he started that bad behaviour with me I felt so bad there then i called the Shriram customer support while being in there so the customer support executive asked me about his name and his number when i asked the same from him he replied kya h kyu chahiye number khana kha ra hu me dikh ni rha and it was on loud speaker i asked the representative to file a complaint against him in the higher authority because that person was misbehaving with me so badly and i don't want this to happen with anyone else and the complaint number is Scuf[protected] I want some update regarding this complaint what happened to that particular person and sir if he's still there I'm not gonna visit that person ever again i want you to help me with my noc I'm ready to share my documents here thank you
This is my loan account number CDUTTTW[protected]