Shriram City — policy and insurance issuer without my confirmation on call

Address:Mohol, taluka Mohol District Solapur, Solapur, Maharashtra, 413213

I mr. Ayaz riyaj surkhi. I took loan from shriram finance mohol, taluka mohol district solapur 413213.
My customer id a0759052
I got call from customer care regarding life insurance policy without my confirmation policy has been issued. And emi has started. When i told them to cancel the policy i was told it cannot be cancel.
Now i got one more call for insurance renewal of my car which was about to expire on 1 july 2019
I informed them that i have already renewed my insurance before 1july 2019
Still they issued new policy today i got a message regarding policy.
When i went to shriram finance office mohol 413213
Mr. Shankar rao was rude saying its not our work to cofirm that u have renewed your policy or not.
It was really embarrassing and insulting in fornt of all, the way he was talking to customers
I have took 2 car loans from shriram finance mohol 413213
1-maruti ritz mh12fy6055 loan amount 150000rs
2-maruti ertiga mh13de4647 loan amount
990000rs
Not a single emi has been bounce till now.
If your company and staff like shankar rao behave like this, than i will close down all my loan and won't do any transaction in future or advice other not to prefer shriram finance.
If no action taken than i ll prefer going consumer court.
Hope you will do the needful
Thanking you
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