Shriram City — unable to contact them to know status of personal loan, being 3 months no updates were made

Address:Chennai, Tamil Nadu, 600099

I've been contacted to take up pl from shriram city union finance through tieup vendor credit months, after submitting all documents and processing fee since from the day they are not responding for any queries. I tired to calling the number which they gave but all calls where unanswered. Kindly help me to find a solution. I would like to withdrew my application also refund for the amount paid for processing.
I was contacted from shriram city union finance, kelambakkam branch
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