Shuttl — cancellation of bus without prior intimation

Address:400078
Website:ride.shuttl.com

On 5th may 2019, i was trying to book the 8.22 am shuttl (Bhandup pumping station) for 6th may morning. However, the 8.22 shuttl wasnt showing and since i had to reach office early, i booked a seat for 8.35 am shuttl for morning 6th may. I reached the pick up location at 8.25 am and to my surprise, i notice that shuttl has cancelled the 8.35 am bus and merged it with 8.53 am bus, without any prior notice. I got teribly late to office. This is the 2nd time this is happening with me. I immediately wrote to their helpdesk yesterday morning. It's been over 30 hours, but no response from their end.

Pathetic customer service!!
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Na, Maharashtra
    India
    File a Complaint