Address: | New Delhi, Delhi, 110024 |
Website: | www.signaturelinkers.com |
Signature linkers private limited having address as k-28, lajpat nagar-2, new delhi-110024, contact no.[protected], 65491122, email: [protected]@signaturelinkers.com is a very big fraud company. They made us members in joint name of my wife and myself (Our membership no. Is ags[protected] of their club signature the grand club by charging one time membership fee of rs 95000 in a camp organized at panchkula (Haryana) on 20.01.17. As per membership application & approval form no. 2042 dated 20.01.17 signed by the company, we were authorized to book resorts for 5 weeks in 5 years i. E. 6 nights each year as per our choice from the list of resorts provided to us along with pick-drop & local sight seeing. We were given two membership offers also for booking (I) 4 night/5 day stay in india with food, 2 air tickets, pick-drop, sight seeing, and (Ii) 6 night/7 day stay in india or abroad with pick-drop & sight seeing.in spite of paying annual maintenance charges of rs 8500 for first year for having booking in any resort of our choice from the list, the company had not provided us bookings as per our choice of resorts from the list and committed services of pick-drop & local sight seeing under two membership offers and first year regular bookings so far. Three nights free gift voucher given to us for attending their camp at panchkula also proved fraud as explained below:-
(I) when we sent our request for booking 3 night stay at manali against this free gift voucher, they asked us to deposit more than rs 4000 as taxes and services charges etc.
(Ii) against requested rgbc-royal palm, goa (Selected from the list) under first offer, booking was given to us from 18.09.17 to 22.09.17 in a remotely located sub-standard unlisted cottage at vagator far away from panaji (20 kms). Also no proper food was given to us there. Only we two were there during the stay and rest of the cottages were unoccupied at that lonely place.
(Iii) forcibly reducing our committed entitlement of 6 night stay under second membership offer (Request was given for 4 night at dharamshala and 2 night at dalhousie selected from the list), booking was given only for 3 night in a sub-standard unlisted resort located in a village far away from main city of dharamshala.
(Iv) bookings under first year holiday were requested for sterling dancing leaves, mussourie and s. K regency, rishikesh (Both selected from the list) with wide choice of dates. But even on informing vide email dated 13.03.18 that booking is available in both these resorts from 19.03.18 to 22.03.18 and 22.03.18 to 25.03.18 respectively as checked on their web sites, we were forced at the last moment to accept bookings at avelon resort, mussourie and rishikesh inn, rishikesh (Un-listed one). We had to pay additional rs1650 as utility charges for 3 night stay in avelon resort, mussourie whereas there were no utility charges for the requested resort i. E. Sterling dancing leaves, mussourie.
(V) no pick-drop and local sight seeng had been provided to us under the above bookings except half day sight seeing at goa under first membership offer.
(Vi) none of the resorts/hotels shown in the list is associated with the company. They merely arrange bookings in these and others subject to availability only.
We are senior citizens and the company had, thus, looted from us total rs[protected] membership fee + 8500 first year amc + 1650 utility charges) by giving false promises at the time of making us members and not providing the bookings and services as committed. All the times we had sent hundreds of reminders through emails and telephones for arranging the bookings. The company had not paid any attention to our request and at the last moment (At nick of time) we were forced to accept bookings in cheap hotels of their choice having worth not more than rs 1500 per night.
We had conveyed our grievances indicating deficiencies in their services vide emails dated 15.11.18 and 03.12.18 with the request to refund sufficient amount against surrendering our membership of remaining 4 years along with compensation for the committed services of pick-drop & local sight seeing etc which had not been provided to us. But the company has refused vide email dated 29.11.18 to give us any refund.
Thus, signature linkers private limited is a big fraud company. It offers membership giving false promises only and does not provide bookings and services as committed while offering membership. Whole team right from sales to staff sitting in head office are gang of cheaters. Beware of this company and warn other people also.
We had paid rs 105150 upto now and the company had provided services worth not more than rs 50000 to us. For availing further bookings, we had to pay rs 8500+18% gst each year for having 6 night stay and against this payment the company will give booking in cheap hotels only having worth not more than rs 1500 that also after lot of harassment.
Virender mumar gupta & radha gupta (Membership no, ags[protected]
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