Signature Linkers Pvt Ltd — fraud and cheating by not refunding money and not providing any services

Address:	New Delhi, Delhi
Website:	www.signaturethegrandcub.com

Hi team,
This is regarding the fraud which has taken my hard earned rs. 25000 for the fraud and fake promises for providing holiday services by signature grand for a week in two years. Team is giving call to different users like me and invite them for presentation with coupon and dinner for free.

Company name
Signature linkers private limited
K-28, 2nd floor,
Lajpat nagar-2
New delhi-110024
Phone:[protected] or 65491122

Abhishek - [protected] from signature group have cheated me with this fraud by giving this fraud company membership and he is not picking up any call now. Staff of the company responsible to respond on email not replying to my emails and disconnecting my calls and asking to make further payments. I have asked for the the refund of my money within two days as it was promised that money will be refunded as there is a look up period of 7 days. All agreements have look up period of 30 days like insurance. There is no regulation or they are violating it. Company is of the opinion that they are not afraid of anyone and free to make any complaints which give an idea of their engagement is system to run this fraud business for years.

This incident have taken place on 21st may 2017 in hotel golden palms, pataparganj, east delhi. I received a call from so called signature team and lot of fake promises and asked for immediate payment as it was told that this offer is limited for today only and papers to be given by them post payment only. This is happening from last year in same venue to cheat more people like me, do not raise the issue.

This company is operating and cheating people with their hard earned money from last one year. There are lot of complaints regarding this. I am surprised that there is no regulation for these companies to stop this fraud in capital delhi and no action is taken at all against them, they are masters in this business and operating with different names of companies with same director to cheat and fool customers. There should be a hard action regarding this and help to get my money back from company. I have verbally and on email ask for the refund but no action yet.

Abhishek promised that the amc waived off for first year and will be waived on providing reference for second year and also insists to sign the documents where one of the co applicant signed it but it need to be amended as i pointed out that it do not have the details discussed before making payment.

He promised us accommodation for one week year at their resorts, fort luni and in rci resorts. We were shown a draft agreement with exit clause and it was told that we had a trial period of seven days within which we could return the membership and get full refund.

He promised us many free gifts, free movie tickets, free live shows and free transports at resorts hotels and many more lucrative offers and a membership of grand holiday club, dial–an-exchange (Dae) (www.daelive.com) and the rci. They kept us engaged for almost two and half to three hours. He assured us of availability of accommodation in five seven star hotels etc. And refund of entire amount, if we opted for exit option within seven days.

However, it was stressed that the offer was only for that day. I paid the entire amount by credit card since i had been shown exit clause of refund of entire amount if intimation to withdraw is given in writing within seven days of the contract (Which was amended to non refeundable post signing off that). I received my login ids from signature grand email id and received couple of responses from it and then i was told that emails id and company is closed without any communication. Customer care operates without any audit trails like call recording, request id etc. Coupons provided by them are not given provided with any booking after multiple requests.

I find below details about the companies used to cheat people might help in investigation.

Mr anujpandit and bhawna pandit have companies like signature siesta pvt ltd and signature linkers pvt ltd, grand club operating from the same address and doing the same business. The details of the companies of anujpandit and grand holiday club are given below: -

(A) signature linkers private limited is a private limited company, whichwas established on 26 august 2014. It is registered at registrar of companies, new delhi (110024) with anujpandit (Director id[protected] as the first directorandbhawnapandit (Director id[protected] as the second director. Its registered address is k-28, 2nd floor lajpat nagar-ii, new delhi (110024) with contact email as ap. [protected]@yahoo.com. Its corporate identification number is (Cin) u74999dl2014ptc270897 and its registration number is 270897.

(B) signature siestas private limited’s corporate identification number (Cin) is u92112dl2003ptc118713. It was registered on 29 january 2003 at registrar of companies-delhi and it’s registration number is 118713. Its registered address is also k-28, iind floor lajpat nagar-2, newdelhi, india. Its directors are anujpandit (Id no 968381), ujjal roy (968415) and bhawnapandit (Id 991394).

(C) grand holiday club reportedly has an office at 1st floor, namdev garnet, no 37-7-1, aga abbas ali road, ulsoor road, bangalore-560042. They only have helpline number and a website. The other details of the grand holiday club, bangalore, their directors, promoters registration etc. Are not available on their website. This club appears to be accomplice in facilitating the cheating and fraudulent operations of anuj pandit and bhawna pandit.

The promises are verbal as the exact details of resorts or membership charges for family etc are not clearly specified in the agreement. Some of the clauses of the agreement are deliberately kept dubious and some of the examples are given below

The briefing is deliberately carried out with heavy background music so that customer may not record anything and it gives them option of deniability. This environment is deliberately maintained in order to create psychological pressure on the customers.

Similarly, ‘season type’ is mentioned in the agreement, however, what are the conditions o[censored]tilisation, surety of availability of accommodation or conditions of refusal to grant accommodation are also deliberately omitted.

Dubious and contradictory exit and refund clauses. The dubious exit clause says that agreement is terminable if notice is received within seven days. The next refunds clause says no refund would be made. Deliberately used this exit clause to cheat us in the draft agreement.

Lack of transparency. The signature linkers deliberately neither publish nor include the detailed description of policies, charges, membership types, apartment types, season types, eligibility and age limitations, accommodation being offered by the grand holiday club and dae membership in clear terms in the agreement in order to exploit customers with false promises and non transparent practices.
Unfair practices cheating. The refusal to refund immediately after the payment has been made without offering any service despite the fact that the representation was made within a reasonable time is itself an unfair practice he has been cheating in the name of legal documents and getting away. This argument is against the fair practices and amounts to cheating.
History of cheating. There are several complaints against signature linkers pvt ltd and signature siesta pvt ltd on online portals as well as in lajpat nagar, police station, consumer forum, boards, etc. Both the companies belonged to anuj pandit and bhawna pandit appear to be involved in similar frauds cheatings as can been seen from the postings of grievance on the internet complaints on the complaint portal by many individual as given in the links given below. I even contacted some of them, who had either reconciled with the fate or accepted with whatever they could get from them.

Signature grand or linkers has deprived the customers of the ‘right to information’ and ‘right to choose’ by not defining the different types of membership, types of apartments, types of seasons, fees for different types of memberships and period of memberships, age criterion, terms of reference for availing accommodation through the grand holiday club especially dae in the agreement or on the papers signed by me.
Need your intervention to order police to deal with them and help in getting my refund of rs. 25000 so that mo such fraud takes place in capital.
Urgent response from your side is appreciated.
Looking forward your support and cooperation
Many thanks
Deepak kumar singh shilpa thakur
[protected]
Aca