PNR NO 6H4CJK
There are serious issues with the business class of a350 of Singapore airlines
The main issue is
There is a metal hook on all the seats which can cut/scratch your leg badly. I haven't got any sleep as had hurt from it.
Now on checking found that metal Hook in every seat and on deep diving came to know it's in all a350 singapore airlines. Its life vest.but who ties it with metal Hook.
I have been to all major airlines in the world and this is my first experience.
This problem might have been reported by many but why no serious action is taken as this could lead in bad injuries
Have it's video and matter communicated with flight supervisor too as I am not satisfied with this.
Coming to other issues
The seat. It's not at all comfortable and have no softness while sleeping. It seems we are sleeping on floor. It's that hard. Nor the width is satisfactory. It's 2 to 3 inches bigger than economy and doesn't make any sense.
The touch control of seats and TouchPad is kept in such a way that when a person is sleeping it's sure to get touched and gets disturbed.
When asked for amenities i was provides with 3 things that too loose without any amenity bag. Socks, Footwear and eye mask. That you call amenities team??
Read your pamphlets of amenities.
At time of supper I was told the appetizer had eggs so I denied than to my surprise my wife and child was served same appetizer which I was told to have eggs and that made us to skip the supper itself. Now how did this blunder happened when the clear request was vegetarian meal.
It took me 2 hours to get internet to send this email.
This all things have made me feel it was my money that I wasted on business class and will be raising a complaint.
Had return flight too which had same issue with one more issue that in my daughter in there application it was showing non vegetarian food item though I clearly selected child vegetarian meal. HIGHLY DISSATISFIED
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