Sintex Industries — Broken and substandard quality of pallets received

Address:Panchmahal, Gujarat, 382 721
Website:www.sintex.in

We had ordered 9 plastic pallets for our warehouse in andheri, of model pnr 4 hs 0709 - 01 and pnr[protected] by paying full payment in advance and the same was delivered on 5th october, but the quality of the pallets which were received was very poor and 1 was broken too. It looks as i[censored]sed pallets were supplied to us with bends on the plain top and scratches. On email conversation we were said that the new pallets are under production, and it will take some time to get delivered. It surprises that such big company do not keep sufficient pallet in stock. Though we are following up continuously via email and phone with sintex we have not yet received any solution to this.
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as i recd your 1000 ltrs white triple layer water tank, it was found scratches, damages on top and over above the lid was of poor quality . snaps annexed,
thanks your dealer who had promptly changed, that is not my concern, as i am a Total Quality management consultant, it caused me worries how a highly reputed organization and accredited to latest QMS -ISO 9001 did not go for a suitable packing to take care transit and storages at dealers godown. you might see that white colour would be as fresh and free from any visual damages and defects. to day there is a fierce competition not on price. quality and at delivery point it is free from damages and the product quality is very much comparable to you,

i don't expect your reasons / compensation but i care your world class quality. we need to achieve excellence.
kannan, TQM consultant . [protected]

I purchased a Tanki last year of one thousand litres of Renotuff but few days back it got damaged on its own and the water started leaking. I purchased it from 31 sector Faridabad. Kindly send someone for the repairs asap.
My phone number: [protected]

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    Sintex Industries Phone
    +91 27 6425 3000
    +91 27 6425 3500
    Sintex Industries Address
    Kalol, Gujarat, India - 382721
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