Skoda India Complaints & Reviews

I purchased a brand new car from Skoda India (Stellar Skoda, Vadodara) on 1st July. The very next day when i went out for a drive, the car stopped on middle of the road by itself and gave me rattling and knocking noise while i tried to accelerate and move.

I called the service manager Mr. Samkit Shah & the sales manager Mr. Paresh Vaghela. After rushing to the spot of incident Mr. Paresh had tried to inspect the car and found an issue which was technical fault and suggested us to leave the car with their technician and at their service station which we agreed on to. next day that is the 3rd July, they mentioned that the car has some issues with dust between the break sensors and break pads which leaded to the whole breakdown of car and asked us to test drive for 10-15 days.

We agreed to test it and got the car delivered to our residence. Within 12 hours of delivery, we were facing the same issue again and almost got into a life threatening accident, We again went through the process of scanning and diagnosing the car by their service manager and mentioned that there was an ABS issue and has been solved.

While all of this, we don’t feel that the car is in roadworthy condition and is risky to drive as there are issue in their core system that is the breaks.

Being a brand new car and facing serious and life threatening repeated issues, We demanded a refund or replacement. But we are not getting any response from the service team or the management but only that the car has no issue.

We are being harassed by the management and their rude behavior with my family members as well as myself.

Skoda is a superb company and sum problem is Skoda rapid cruise control is give a steering right side is available in space you Skoda plz set the cruise control in steering and also Skoda is very nice,
.Thank you.

Dear Sir,
I am writing on behalf of my husband Ravindra Gavandi who bought Skoda yeti in 2011.This was supposed to be our dream car which from the repair and maintenance point of view turned out to be a total disaster.To begin with certain parts were changed by skoda as the vehicle had some inherent problems. After regular servicing also the car broke down on the road a couple of times.
Without too much running almost once in two years there were major issues leading to major expenses.
The whole purpose of buying an expensive, high end vehicle from reputed company like yours was totally lost due to the vehicles unpredictable behavior & frequent repairs.
Also while taking it out of town ( which is why we preferred this vehicle over others ) we are always under mental pressure of probable break down.
we request you look into the matter immediately and get back to us with a solution.
Thanks & regards, Varsha Gavandi

Fraudster activity by skoda showroom dealer grand motor bilaspur chhattisgarh india. Sir we are from Bank of Baroda sanction the loan to Mr dilip barman on behalf of margin received by showroom we disburse loan to skoda dealer account and still they didnt generate our bank hypothecation neither they deliver car to party else they said that margin not received by party 3 month passed account become npa
Regards
Vikrant
Branch manager
Bank of Baroda
Bilaspur
[protected]

Good day,
On 26.05.2021 i cancelled skoda rapid rider plus which is booked on the name P Sarada, with Mahavir skoda dealers, it's been more than 15 days since I did not get any update regarding refund. i have purchased a Volkswagen Vento two weeks back. Considering that I bought the same company product, please refund the 25000 rs which I paid towards the booking amount as soon as possible.
also note that i called the customer...

I bought a skoda superb (MH47 AB 0101) in the year 2018 along with 4 years service package from autobahn india. Now autobahn has closed down their operation, and no other dealer is honoring the service package I have purchased from autobahn.

At the tie time of sale autobahn never disclosed that such service packages are not acceptable by other servicing dealer. This is a pure case of cheating and now I am in a fix.

The skoda india management should look into this seriously and take a preventive action.

Awating a favourable reply

There is a constant problem in my car of coolent problem, I have sent my car to the Aryaveer workshop arourd 5 times regarding this complaint, every time they say that the issue is parmanently resolved but again this issue occurs.
My car number is DL2CAY9110

There is a constant problem in my car of coolent problem, I have sent my car to the Aryaveer workshop arourd 5 times regarding this complaint, every time they say that the issue is parmanently resolved but again this issue occurs.

My vehicle number MH48AG1359 skoda octavia was there at your workshop at autobahn skoda Goregaon west on 20/12/2020 for the same problem. I am facing the same problem again. The dealership is closed.

Please help
[protected]

When the car was given for service..they dropped paint on seat..

I am aged 65 year old lady and a Retired HOD Commerce of a prominent Women's College in Chennai. After retirement, I wanted to change my car and narrowed down my option to Skoda as I was told it is a reliable brand and Rapid( Petrol) is the best choice for the elderly ladies. Around 5 months back bought a Rapid model car thru the dealer in Chennai and paid the entire amount using my retirement benefit money. Ever since i took delivery of the car, the pickup was poor and an uneasy feeling while engaging the gear. This fact was reported to the dealer and i was told that every thing will be taken care of during the first service. At that time, I was insisted to go in for an extended warranty and paid that amount of around 31000 /- also. Now the car has run 7726 kilometers only. Since I was finding it difficult to drive the car in the same condition, I sent the car to the Service centre for a total check up. To my utter shock, received a call from the service engineer that the clutch plate is damaged and has sent me a quote for Rs 30522/-. It is totally un imaginable how the clutch of petrol car of a reputed brand like Skoda can fail with in 7700 kms run. Im sure that the PDI was not done properly and my complaints of poor pick up were not heeded through. Moreover I was pushed to pay for an extended warranty too. Im physically and financially stranded due to no fault of mine. It is due to the very poor after sales service . Please help me out and do justice.

SKODA Complaint Reference No. 676423

My Skoda Rapid car has multiple early failures of critical engine assemblies :
- EGR Valve replacement at 19, 371Km
- AC Compressor replaced at 34, 683Km
- 2 Fuel injectors need replacement at 46.321Km just two weeks after normal service visit.

On top of this, the SKODA India team is charging prohibitive prices for such early failures ( for example SKODA is charging 12% of the entire car price for a set of 4 Fuel injector valves ). This way one would end up paying 50% of a new car by the time the car reaches 100, 000/- KM running.

Skoda india team keeps mentioning that the car is “out of warranty” but they do not want to understand that these are widespread fleet issues which most of the early Skoda Rapid car owners are facing.

Instead of addressing these issues proactively, SKODA Rapid car owners are paying from their end and that too at prohibitive prices put up by SKODA India.

Why should someone buy a new Skoda car with such cost of ownership ... atleast I would never recommend anyone to do this having made the mistake of doing this myself

I like to add the gprs tongle for rapid 2020, as the skoda is now providing to all new vehicles since 2021.the dealer of skoda replied us the company does not allow us to fit for skoda vehicle which was delivered before, please suggest your stand on gprs tongle which is the necessary for the driving and safety and navigastion to reach the desire destination

My car skoda rapid AP26 BC 1116 has met with accident. . I took it skoda showroom Sanath Nagar Hyderabad. Manager Karthik has delt my car and have quoted for 70 to 80, 000/- They told some dent is there rear door and suggested for dent work on rear door and to change new quater panel and new bumper. As I insisted for denting work for quater panel and rear door, even for that also they quoted for 50, 000/-. As I'm unsatisfied I enquired in local workshop which they have done it for less than 20, 000/- which they have changed bumper and did denting work for quater panel. And to surprise there was no dent on rear door which was told by showroom people.initially their quote was 80, 000 and Even for denting work also they have quoted for 50, 000.Ultimately the work was done for 20, 000

I got car [ Monte Carlo Red Rapid ] delivery on 12th Nov 2020 from Akoya Sokda Pune, after 2 weeks i started getting cranking sound while turning and applying break. The sound was so prominent that you can hear without making much effort.

For the resolution of same issue, car has been sent thrice a time to showroom and every-time it works fine for 2-3 days and then problem re-raises. Now the car running meter is below 1600 KM and 3 times for same problem so ideally after every 500KM car has visited 3 times for same/similar issue. This is kind of mental torcher that i ahve to send the car 3 times for brand new card. This shows Skoda has degraded its Quality assurance to 0, that's the reason customers getting faulty car delivered.

I am uploading this video captured at 7th march 2021. I want this car to be replaced or refund my money back.

We left the vehicle in gurudev motors, guindy, chennai-32 on[protected]. The compalaint arrissed is the vehicle engine created a heavy sound. The engineer said that he will send the issue to skoda and will reply to me with in two days. After two to three days he said, the issue is related to fly wheel. After i contacted insurance people and they inspected the vehicle and he rejected the claim and it will not cover under the insurance policy. I contacted the service engineer. The problem is not yet solved. Please solve the issue as soon as possible and it should be covered in warranty.

Sir/Madam
I own a skoda rapid car at tura (neghalaya)
facing noice problem in the car engine foe the last 3
month and the car is not boosting speed above 20-25
KMPH.
I have already submitted a complaint with the same car
but still not getting any response.


I spoke to your customer service officer and also to
kolkata service center but i did not get any positive
response from them.
Please correct the technical fault of our car.
Thank you.

Regards
Rajesh Jetia.
[protected]

I had given my car being registration number AP10AY-9574 RAPID, for regular service on 5th Dec'20 with complaints as below:

Paid Service, Front & Rear Bumper replacements, replacement of Mudflaps, checking mileage and EPC & Emission check.

The vehicle was delivered after a week and to my dismay I noticed that the Air Conditioner was not working. The service centre did not inform me about this at all and now...

I have Skoda rapid automatic 2016 model. Recently while reversing my car, I hit a pole and damaged my rear bumper and parking sensor. But when I tried to find a service centre for my skoda car, I found out that the only official service centre (sagar autotech Pvt ltd) got shut down very recently. With no other option to go, I contacted the old service centre (sagar autotech) to change the rear bumper and repair my sensors. The employee knowing that I have nowhere to go with no official complaint redressal mechanism, behaved very rudely and arrogantly. At one point of argument, he even told me to go to indore if I wanted the repairing done.
I want skoda to start the official service centre in bhopal as soon as possible. Because without that, we skoda car owners will be at the mercy of sagar autotech employees, because they are the only one to have genuine Skoda spare parts left, but no complaint redressal system left.
And they (sagar autotech) shut down in the first place because of their unfair service practices and unprofessional work culture.

Please don't cheat customers in the name of spares cost, skoda injector come around 30 k if 4 injector changed means 1.20 lakhs can u accept this cost, don't cheat customers, hereafter I never referd skoda to my friend and customer and also spread this info across the all social media and make awareness about your cheating and also go for consumer court about your cheating, y r selling just like this worst car, don't tell you are all German car makers very pitty thing,