| Address: | C/5, opp. Municipal Auditorium, New Industrial Town, Faridabad, Haryana 121004 | | Website: | www.skyholiday.in |
I have received a call from sky holiday when i was searching a tour package for Guahati. A lady told me that no is received from hello travel. he gave me a plan for Guwahati-shilong for 11/11/21 -13/11/21 with air fare, i transferred an amount of Rs. 49556/- (tour advance + Air fare), after some hours i request that pl. send me the receipt of amount and book the ticket and i also requested that pl. change my hotel but she replied that once you have to finalized it. i again sent a mail after finalization & i called her in next morning on 04.11.2021 but she didn't picked up my call. next day, her phone was S. off. i was tensed but i was trying again & again over mail & on phone. on 5.11.21, she called me & said me sorry and told me pl. deposit some amount i.e. difference amount of air fare. i refused to pay & i told her that pl refund my amount, i don't want to go now.
she replied that it is not possible but you can drop a mail, i mailed her but her reply was not satisfactory. after various mail, she replied that amount will be paid within 30-45 day as per company policy. i have requested various time but a single reply came from sky holiday after so many mails that wait till the given time.
Today 48 days have been passed since the cancellation of programme (i.e. 3/11/21) but not a single pie is received by me from SKY HOLIDAY. Was this information helpful? | 
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