SkyKing — About a Skyking - Barakar branch

So here my complain is regarding Skyking courier company- Barakar branch
They never deliver the courier to home and always trouble the customer to come and pick it up from the office or else they will say we only deliver ones a week or even more that that if there are less packages.
Barakar is not a urban area that they talk like this .
This issued has been faced several time by several people around.
It’s a request to please kindly look into this matter and ask the Skyking company to take a step for this Barakar branch office .
Attaching my invoice
It will be really helpful for all our area people as it’s really troubling.
Thank you