SkyKing — courier not delivered

Important documents was couried from delhi to hyderabad on 07/03/2018 - 23:19:06 and reached hyderabad telangana (Andhra pradesh) but not delivered to home, when enquired on 15 march 2018 the hyderabad people were very rude and lied that they have not received any courier (But some one called home asking about the address on 14th march 2018).
Now parcel has been returned to delhi.
Hyderabad mani head office are very reckless and unfair so i want to lodge a complaint.
Screenshot of consignment has been added.

Thanks
Yesupadam (Sunil k)