SkyKing — Did not receive my parcel from Delhi

Address:

Rajarajeshwarinagar Bangalore

My client had booked a parcel from Delhi to Bangalore with consignment number 99771882 weighing 40kgs on June 22 2020. We haven't received our courier yet bearing high losses and these company staff are pure cheaters they don't speak or respond rightly.
How can this be sorted please help my humble request.