SkyKing — Parcel not received

Hi,

Consignment no.[protected]
My parcel is at hub Pune(Mangalwar peth) since 6 days but it's not delivered to the address. It should be delivered before 20th.
I have called customer care but the girl who received call has provided me the number to call at hub. (Initially she asked me to call at hub for my query but I requested her to check from her side as it is the company's responsibility.)That number is not working as it is getting forwarded to another call.
Could you please look into the issue on priority.