SkyKing — Product not delivered

I have ordered an item from one of the vendor they used skyking courier, the courier was in in banglore for 3 days and tracking was showing out for delivery, when I called to the courier boy the first day, he said tomorrow, and second day called evening he said, and third day called he said unable to find address, and he didn't even call to customer for the address and simply he returned the parcel to the original place.when we called the courier boy simply cutting the phone his name is Lokesh, banglore courier boy namr whom I talked.please look into the issue