Slice — Refund payment issue

Address:Koramangala Bangalore - 560034
Website:Slice credit card company

Ticket number- 2090235
Hello ny name is vanshika and the issue with my credit card is that I purchased an item from Flipkart worth 2998 but returned it so the refund has came back before the due date of its submission of money which was 5th Jan.
Since I've got my refund back the balance shown in my slice app is clear but I'm receiving emails that I have to pay back the refunded money with extra charges of late submission which is Rs 3159. I'm not understanding that when my account shows clear balance why my card is on hold and why I'm receiving emails about repaying the money. Due to this my credit score is getting low and your customer support number isn't responding. I've been trying to contact the customer care no. from last 1 month through call and mails but no response is there.
Please check if there's any glitch. this is very irresponsible behavior of your. Very disappointed
Was this information helpful?
No (1)
Yes (6)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Koramangala Bangalore - 560034
    India
    File a Complaint