Slicepay — Regarding loan issue

Address:	8-3-1/a, uph colony, khanapuram haweli, khammam, Telangana
Website:	Slicepay payment issue card number ending with xx7059 it showing that i'm cleared full amount but still showing that i'm having the due amount to pay

I have paid the full amount but it still showing that i'm having the due amount of 66 rupees with that i'm facing the low cibil score can u please sort out my issue as soon as possible .Slicepay payment issue card number ending with xx7059 it showing that i'm cleared full amount but still showing that i'm having the due amount to pay