Smart Services — NON DELIVERY OF THE REPAIRED MOBILE SINCE 03 MONTHS

Address:Khordha, Odisha

SIR, I HAVE GIVEN A CDMA MOBILE SET OF MAKE ZTE & IME/MEID NO. A0000038B8F51C VIDE JOB SHEET NO. 1140 DTD 20.12.2014 THROUGH THE MOBILE SELLER NAME ARUN SAHOO HAVING SHOP IN GANGANAGAR CHAK WITH CONTACT NO. [protected],[protected]. THE COMPLAIN OF THE MOBILE SET WAS DISPLAY BROKEN WHICH THEY PROMISED TO GIVE WITHIN A PERIOD ON 01 MONTH AS THE DISPLAY WAS NOT IN THE STOCK. IN THE BEGINNING I WAS CALLING ARUN SAHOO TO GET THE REPAIRED MOBILE SET BACK, BUT DURING JAN'15 HE REVEALED ME THE TRUTH THAT HE HAS GIVEN TO SMART SERVICES & THE SET IS UNDER REPAIR. I THEN CALLED SMART SERVICES BUT DIDN'T GET THE RESPONSE. NOW SO MANY TIMES I HAVE GONE PERSONALLY TO THE SMART SERVICES HAVING ADDRESS, SCR 15/E (666), BAPUJI NAGAR, BBSR-751009, BUT TILL DATE THEY HAVE NOT GIVEN ME MY REPAIRED MOBILE SET. EVERY TIME THEY MAKE EXCUSES EITHER BY SAYING THAT THE CONCERNED PERSON IS NOT AVAILABLE OR WAIT FOR AN HOUR AS THE CONCERNED BOY IS ON LUNCH BREAK & OTHER SUCH TYPE OF EXCUSES. DURING THIS PERIOD I HAVE BEEN HARASSED & WASTED FUELS, MY PERCIOUS TIME IN GETTING MY MOBILE SET BACK BUT ITS ALL INAVIN. THEREFORE IT IS REQUESTED TO GET MY MOBILE SET BACK SO THAT I COULD BE IN TOUCH WITH MY FAMILY PEOPLE FREE OF COST AS I AM ALSO USING POSTPAID RIM MOBILE IN WHICH I HAVE RIM TO RIM FREE. ALSO I AM HEREBY ATTACHING THE SCANNED COPY OF JOB SHEET GIVEN TO ME AT THE TIME OF DEPOSITING THE MOBILE FOR REPAIRING. TO SAHRE MY FEELING i.e. THE MOBILE IS NOT SO EXPENSIVE BUT ITS A MATTER OF CONCERN THAT INSTEAD OF GIVING SERVICES TO THE CUSTOMERS, DUE TO WHOM THEY ARE EARNING THEIR LIVELIHOOD THEY ARE TRYING TO CHEAT US & MAKE A FOOL OUT O[censored]S. IN OUR COUNTRY WHERE OUR OWN PRIME MINISTER IS PICKING UP BROOM TO MAKE INDIA A SWACHH BHARAT, HOW CAN SUCH CHEATERS SURVIVE THAT TOO WITHOUT ANY PENALITY FOR SUCH HARASSMENT TO THE CITIZENS. THERE WERE MANY PEOPLE LIKE ME IN THE Q, BUT THE MAIN PROBLEM LIES THAT WHO WILL TAKE ACTION & WHETHER ACTION TAKEN WILL BE CHANNELIZED PROPERLY OR WILL BE THROWN ASIDE IN AN OLD FILE CONSIDERING THAT SUCH PROBLEMS ARE COMMON. I DON'T KNOW HOW MUCH ACTION WILL BE TAKEN AGAINST THIS COMPLAINT OF MINE, BUT IT ALL DEPENDS ON THE ZEAL OF THE READER OF THIS COMPLAINT THAT TO TELL "INCERDIBLE INDIA" IS WORTH OR ITS SIMPLY ON THE PAPER & MEDIA FOR THE SAKE OF BOASTING ONLY. THANKING YOU IN ANTICIPATION.
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    Bhubaneswar
    Odisha
    India
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